A trusted leader in healthcare digital mailroom services
Save time and resources while accelerating processes and enhancing accuracy
Deep digital mailroom expertise and capabilities
As a leading digital mailroom services provider for health plans nationwide, we provide complete front-end data management solutions, quickly converting your paper claims to EDI with speed and accuracy. With our unique blend of proprietary technology, processes, and expertise, we eliminate the burden associated with processing physical documents and unstructured digital content.
Capabilities at-a-glance
Secure document pick up, transportation, and storage
Intake documents in any format from any source—mail, fax, e-mail, portal, etc.
24/7 sorting, scanning, verification, and custom transformation
Advanced OCR and ICR Software Solutions
Proprietary, secure, and dynamic document imaging archival and retrieval system
Dynamic document imaging archival and retrieval system
Our proprietary and secure document repository, Datanet, makes it easy for you to search for and access any claim and document images generated by our digital mailroom services. Datanet provides a comprehensive, end-to-end approach for the full document lifecycle, helping support enhanced compliance, security, and efficiency.
Search, view, and download images
Annotate documents
Create automatic audit trails
Employ role-based access
Datanet can host document images along with client-defined metadata, index data, and daily reports.
Productivity-enhancing workflow management tools
Unlock Datanet’s full potential with Jestream. This customizable workflow management solution allows you to manage and monitor people, processes, documents, and data from one centralized database.
Jestream leverages your specific rules and data to route documents and manage routine tasks, yielding a 35-50% improvement in productivity. And, based on document and data attributes, Jetstream is able to automate 40% to 70% of routine tasks.
Client-specific queues and workflows
Skill-based routing
Robust reporting capabilities
Edit, comment, and upload capabilities
Streamlining your processes at every turn
Easy
Transition to our digital mailroom and data capture services in as little as four weeks.
Efficient
Save resources and streamline operations with 24/7 processing, indexing, and digitizing.
Accurate
Experience unparalleled accuracy in data extraction—even for non-standard forms.
Customized to your needs and preferences
With more than two decades of experience, we’ve helped hundreds of healthcare organizations automate their mailroom and data capture processes. For most customers, we become the mailroom—picking up, sorting, preparing, scanning, extracting, and running your defined edits. But if you prefer to keep your mailroom in-house, we can deploy kiosk stations within your facility. These stations capture documents and automatically transmit scans to our data center for seamless OCR processing and data extraction.
Empowering you in multiple ways
Enhanced efficiency
Decreased turnaround times
Reduced errors
Case study: Imagenet decreases claims turnaround times from 5 days to 48 hours
A public nonprofit health plan was struggling to handle paper claims efficiently due to staffing constraints and was facing noncompliance penalties. The plan partnered with Imagenet, and now sends all paper claims directly to us for processing, sorting, scanning, and indexing. The result: A decrease in TAT from more than five days to just 48 hours.
2 billion +
documents processed
99.5%
field level accuracy
4-48 hour
turnaround times
24+
years of experience
Ready to accelerate your processes with our healthcare digital mailroom services?