Imagenet Welcomes Angie Lanasa to Its Growing Team
FOR IMMEDIATE RELEASE
TAMPA, Aug. 31, 2023 /Imagenetglobal/ -- Imagenet LLC, a leading healthcare technology services company, is pleased to announce the recent addition of Angie Lanasa to its team. With an impressive track record and extensive experience in contact centers, Lanasa brings valuable expertise to further strengthen Imagenet's position as a key player in delivering best-in-class market solutions to the healthcare industry.
Lanasa brings more than 25 years of contact center experience to the organization. Her expertise in workforce management, performance management, and process improvement has yielded streamlined operations and increased efficiency across multiple organizations. She has successfully implemented cutting-edge technologies and innovative strategies to enhance productivity and optimize customer experiences, for over 150 call centers. With her experience, Lanasa has led organizations to adapt to changing market dynamics and stay ahead of industry trends. Spanning various communication channels, including voice, email, chat, and social media, Lanasa delivers seamless integrated customer experiences across multiple touchpoints.
Ms. Lanasa shared, "I am excited and honored to embark on this new journey as the Vice President of Contact Center Operations. Joining this amazing organization, I am inspired by its commitment to excellence and client-centricity. I am thrilled to lead a dedicated team and together, we will elevate the standards of contact center operations to new heights."
Patrick Smith, Imagenet’s Chief Operations Officer, said, "We are thrilled to add Angie to our organization; her passion for consumer experience and strategic mindset will accelerate Imagenet’s growth plans.” Imagenet’s contact center solutions are the company’s fastest growing line of business. Smith added “it will be exciting to watch Angie build value as she guides the team towards success."
About Imagenet
Imagenet is the Nation’s leading healthcare services vendor. Well versed in the expectations of modern health plans and their need for vendors to deliver best-in-class services at affordable rates, Imagenet’s core business is helping clients increase their bottom line by providing efficient and scalable back-office solutions. Imagenet prides itself on our best-in-class Customer Support, Data Entry, Data Validation, Workflow Automation, and On-Demand Retrieval of data and analytics services for the Healthcare industry. Imagenet has a national presence with ten (10) offices, strategically located throughout the United States. Imagenet believes in the value of providing business services locally and prides itself in engaging with clients directly to deliver best-in-class services through the formation of longstanding partnerships. Imagenet has built a robust infrastructure to administer fully redundant operations for the purposes of disaster recovery, business continuity, and spikes associated with seasonality or special projects. Our client partners are provided access to leverage any of these facilities to accommodate ever-changing global landscapes and business needs. Founded in 2000, Imagenet is the leading provider of complete front-end data management services, enrollment processing, claims adjudication, customer support, and BPaaS solutions for small and large corporations as well as government agencies. Typical client demographic includes Health Insurance Payers and Managed Care Organizations. Imagenet provides comprehensive healthcare operations services; and is exceptional at delivering consistent, high-quality services with a high level of technical expertise. Imagenet's proven solutions are the fastest, most accurate, and most cost-effective outsourcing solutions available, providing our clients with a significant number of additional value-added and benefits. Imagenet’s solutions have been placed at the Nation’s leading health plans with a preexisting infrastructure of efficient and secure computing environments. Experience and technology allow Imagenet to offer the most comprehensive and cost-effective solutions on the market. Imagenet’s success in the HealthCare industry has been driven by its organization’s ability to thrive in an ever-evolving environment while providing our clients with solutions that reduce their operating costs. Imagenet's core abilities and proven record of accomplishment in delivering powerful business solutions provide our clients with an unparalleled claims management solution.
Investor and/or Media Contacts:
media@imagenetllc.com | (877) 272.0705
Imagenet has been a leader in Digital Transformation and BPaaS services for more than 20 years. Imagenet's technology and BPaaS solutions have been deployed within hundreds of US based health plans. Delivering services in all 50 US states, Imagenet provides complete front-end data management services, Paper to EDI transformation, enrollment processing, claims adjudication, customer support, and BPaaS solutions for small and large corporations as well as government agencies.
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